Privacy Policy

Last Updated: August 2026

Cedar Jet Travel Pty Ltd (“Cedar Jet Travel”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our travel services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Cedar Jet Travel Pty Ltd
Ground Floor
333 Collins Street
Melbourne VIC 3000
Australia

Phone: +61 3 9383 6999

Email: cedar@cedarjettravel.com.au

2. Information We Collect

Depending on the services you request, we may collect:

Personal Information

Full name
Date of birth
Gender
Nationality
Passport information
Visa details
Residential address
Postal address
Email address
Telephone number
Emergency contact details

Booking Information

Flight bookings
Hotel reservations
Cruise bookings
Tour bookings
Travel itineraries
Frequent flyer details
Seat preferences
Dietary requirements
Special assistance requests

Payment Information

Payments are processed securely by authorised payment providers.

We do not store complete credit or debit card details on our systems unless required for authorised processing and permitted by law.

Website Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral source
Cookies and analytics data

3. How We Collect Information

We collect personal information when you:

Request a quote
Make a booking
Contact us by phone or email
Complete an online enquiry form
Subscribe to our newsletter
Participate in promotions
Visit our website
Communicate with us through social media
Visit our office

4. Why We Collect Your Information

We collect personal information to:

Arrange travel bookings
Issue airline tickets
Make hotel and tour reservations
Process payments
Respond to enquiries
Provide customer support
Send travel documentation
Notify you of booking updates
Improve our services
Comply with legal obligations
Prevent fraud and protect our business

With your consent, we may also send promotional emails about travel offers, special deals and new services.

You may unsubscribe at any time.

5. Sharing Your Information

To provide travel services, we may disclose your information to:

Airlines
Hotels
Cruise companies
Tour operators
Travel insurance providers
Car rental companies
Visa processing providers
Payment processors
Technology service providers
Government agencies where legally required

Many travel suppliers operate overseas.

As a result, your personal information may be transferred internationally in order to complete your booking.

6. International Data Transfers

Travel bookings frequently require information to be sent outside Australia.

By requesting international travel services, you acknowledge that your personal information may be transferred to overseas suppliers and destinations where privacy laws may differ from Australian privacy laws.

We take reasonable steps to ensure reputable suppliers handle your information appropriately.

7. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyse website traffic
Measure marketing performance
Enhance user experience

Most web browsers allow you to disable cookies, although some website functions may not operate correctly.

8. Marketing Communications

With your permission, we may send:

Travel offers
Airline promotions
Holiday packages
Company news
Event invitations
Travel tips

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Data Security

We take reasonable steps to protect your personal information through:

Secure servers
Encrypted connections (SSL)
Access controls
Password protection
Staff confidentiality obligations
Secure payment processing

While we take appropriate security measures, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal and accounting obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or de-identified where practicable.

11. Access and Correction

You may request access to the personal information we hold about you.

You may also request that inaccurate or outdated information be corrected.

To make a request, please contact us using the details below.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

13. Children’s Privacy

Our services are not directed to children under the age of 16 without parental or guardian involvement.

Where bookings involve minors, personal information is collected from parents or legal guardians as required for travel arrangements.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised “Last Updated” date.

Continued use of our website or services after changes are published constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact: